Downloads & Support

How are files delivered?

The products are digital downloads. Your download link is displayed after checkout, so you can access your files without opening your email. Filemonk also sends an email containing your download link after your order is processed. No physical item is shipped.

What do I download?

Packs are delivered as ZIP files. Download the ZIP, extract it on your computer,  and open the included audio in your music software. Check each product description for its contents and file specifications.

How do bundles work?

A bundle provides access to the individual pack ZIP files included in that bundle. You can download the included packs separately.

Why do my files say Angelic Samples?

The original Angelic Samples packs are now offered by Ooze Factory. Their legacy filenames and artwork have been kept. It is essentially the same company, rebranded.

Need help with a download or an earlier purchase?

Use out contact form and send us your order number, the email used for the purchase, whether you purchased from Soccer Time or Ooze Factory, and the pack name(s).